Privacy Policy

This Privacy Policy explains how information is handled when using the FREEDOM MENA website and its services.

Our goal is to operate community, team, and tournament features while respecting member privacy and protecting personal information.

The published policy must reflect the platform's actual practices and service providers.

Depending on the services a member uses, information may include:

• Account and identity information needed for authentication.
• Email addresses and basic account information.
• Usernames, profile images, and profile details.
• FACEIT information provided by the user or retrieved through authorized interfaces.
• Team applications, invitations, and tournament participation information.
• Reports, support requests, and related correspondence.
• Technical and security information necessary to operate and protect the website.

We may receive information directly from users when they register, complete forms, or update their profiles.

Certain information may also come from integrated services, such as Clerk for authentication and FACEIT for competitive data, according to available permissions and supported integrations.

Displaying a FACEIT profile does not necessarily establish verified ownership of that account.

Depending on the information involved, it may be used to:

• Manage accounts and authentication.
• Display profile information according to supported visibility settings.
• Operate teams, applications, and invitations.
• Organize tournaments and present permitted results and statistics.
• Process reports and support requests.
• Protect the platform against abuse.
• Maintain and improve service stability and performance.

Some profile details and FACEIT competitive information may be visible depending on a feature's purpose and the user's applicable visibility settings.

Players appear in the Looking for Team section only when they meet its eligibility requirements and enable both Looking for Team and public discoverability.

Private reports and sensitive administrative information must not be accessible to unauthorized users.

Some information may be processed through service providers necessary to operate the website, such as authentication, hosting, databases, and authorized integrations.

Processing and sharing must comply with applicable obligations relevant to the services.

Claims about data sharing, sale, or transfers must be confirmed against the platform's actual practices before publication.

We use access controls and permissions appropriate to the platform to reduce unauthorized access.

However, no online system can guarantee absolute security.

Users should not submit passwords, API keys, or authentication tokens through public forms or reports.

Retention periods depend on the information category, operational needs, and applicable legal requirements.

The platform's current code does not include a periodic deletion mechanism applying fixed retention periods to account data, team applications, reports, or administrative logs. Submitting a deletion request through support does not automatically delete all data.

Database and file-storage backup retention and rotation periods have not been confirmed. Residual copies may remain in protected backups until their actual retention cycle expires, which may exceed the time taken to process a request in active systems. This policy does not specify an unverified fixed deadline for deleting backup copies.

Users may request access to, correction of, or deletion of their information through official support channels, subject to applicable procedures and rights.

Identity verification may be necessary before sensitive changes are made.

Certain information may be retained when necessary for legal, security, or legitimate dispute-handling purposes.

The website may contain links to independent platforms such as FACEIT and streaming services.

These platforms operate under their respective privacy policies, which users should review when using their services.

Authentication and website operation may rely on technologies that maintain sessions and secure accounts.

The platform uses Clerk for authentication and sessions. The website language preference is stored in browser local storage. Session storage may hold unfinished form data, signup consent, and temporary dismissal of some policy notices.

No configured analytics or marketing integration was found in the reviewed application code. External services operate under their own policies; this statement does not make a claim about all of those services' independent tracking practices.

This Privacy Policy may change when our services, data practices, or applicable obligations change.

The latest update date will be published, and additional notices or consent options will be provided when required.

Users may submit privacy questions and personal-information requests through the official support or privacy contact channel published on the website.

Respecting the privacy of FREEDOM MENA members is an essential part of building a trustworthy and responsible community.